Who we are
Fundi Maintenance is a painting, waterproofing, building and maintenance business based in George, Western Cape. For POPIA purposes we are the "responsible party" for the personal information described here. Our information officer is the owner, Ronald Combrinck.
Contact: fundimaintenance@outlook.com or 079 827 8123.
What we collect
When you request a quote through this website we collect the details you type into the form: your name, phone number, email address, the suburb or area, the type of property, when you would like the work done, and your description of the job. If you contact us by phone, WhatsApp or email, we keep the details you give us in that conversation.
We do not ask for ID numbers, banking details or other sensitive information on this website.
Why we collect it
- To reply to your enquiry and arrange a site visit.
- To prepare and send you a quote, and to carry out and invoice work you accept.
- To keep records we are required to keep for tax and accounting purposes.
We do not sell your information and we do not use it for marketing unless you ask us to.
Who we share it with
Our quote form is processed by Web3Forms (web3forms.com), a form service that receives what you submit and emails it to us. Our email is hosted by Microsoft (Outlook) and the website is hosted by Cloudflare. These providers handle information on our behalf and may store it on servers outside South Africa. We only use providers that apply appropriate security. We do not share your details with anyone else unless the law requires it.
How long we keep it
Enquiries that do not lead to work are deleted within 12 months. Records of work done are kept for 5 years for tax and warranty purposes, and then deleted.
Cookies and similar technologies
This website does not use advertising or tracking cookies, and it has no analytics. It remembers your cookie choice in your browser's local storage so we do not ask you every visit.
If you accept, the site loads its fonts (Cormorant Garamond and Jost) from Google Fonts. Your browser then connects to Google, which can see your IP address. If you decline, the site uses standard fonts on your device and makes no request to Google. You can change your choice at any time using the "Cookie settings" link at the bottom of the page.
Links to WhatsApp open WhatsApp's own app or website, which has its own privacy policy.
Your rights
Under POPIA you may ask us to confirm whether we hold information about you, to see it, to correct it, or to delete it. You may also object to us using it. Email fundimaintenance@outlook.com and we will respond within a reasonable time, normally within 30 days.
Complaints
If you are unhappy with how we handle your information, please contact us first. You also have the right to complain to the Information Regulator (South Africa): enquiries@inforegulator.org.za (complaints: POPIAComplaints@inforegulator.org.za), website inforegulator.org.za.
Changes
We may update this notice from time to time. The date at the top shows when it was last changed.